What we know, and how it fuels every service.

01 > Discovery & Requirements Analysis

Field intelligence and problem framing.

We start by understanding the real problem in its environment—sites, systems, people, and constraints—before proposing solutions or hardware.

• Run stakeholder interviews, site inspections, and infrastructure reviews to surface how things work today.
• Document requirements, constraints, and assumptions across technical, regulatory, environmental, and commercial lenses.
• Publish a short feasibility + requirements pack so sponsors can align on scope, risks, and next R&D steps.

This phase stays tethered to the same delivery methodology you see on our Services page so decision makers can trace every risk and quality gate.

02 > Solution Design

Designing a testable solution across physical, edge, and cloud.

We design the technical solution as one system—devices, connectivity, cloud, and integrations—so experiments de-risk the whole stack, not just one layer.

• Develop system architecture, hardware and firmware design, and network topology in a single blueprint.
• Select components and protocols, and define how the solution will integrate with existing systems and security requirements.
• Produce design docs, architecture diagrams, and a bill of materials that are ready for prototyping and review.

This phase stays tethered to the same delivery methodology you see on our Services page so decision makers can trace every risk and quality gate.

03 > Project Planning

Turning designs into an R&D-aware delivery plan.

We plan the work as a sequence of experiments and delivery phases, each with quality gates, risk treatments, and clear decision points.

• Build a project schedule with phases, milestones, and gates from Discovery through to Support.
• Map risks, quality checks, and regulatory obligations into the plan so they’re visible and budgeted.
• Align resources, procurement, and site access around when prototypes, pilots, and rollouts will occur.

This phase stays tethered to the same delivery methodology you see on our Services page so decision makers can trace every risk and quality gate.

04 > Implementation & Deployment

Building and deploying what the plan commits to.

We procure, configure, and install the solution—devices, connectivity, and software—using one integrated team that keeps design intent intact.

• Procure hardware, pre-configure and bench-test devices, and stage them for field deployment.
• Prepare sites, install physical components, and deploy firmware, software, and integrations per the design.
• Configure networks, document changes, and keep progress visible through structured reporting.

This phase stays tethered to the same delivery methodology you see on our Services page so decision makers can trace every risk and quality gate.

05 > Testing & Commissioning

Proving it works as designed, safely and reliably.

We verify that the system behaves as specified—from component and integration tests through to user acceptance—before it’s accepted into live use.

• Run component, integration, performance, and security tests against agreed test plans.
• Conduct field commissioning activities, including user acceptance testing with operators and stakeholders.
• Capture results, defects, and remediation in test reports and a commissioning pack for sign-off.

This phase stays tethered to the same delivery methodology you see on our Services page so decision makers can trace every risk and quality gate.

06 > Training & Handover

Handing over knowledge, not just kit.

We make sure the right people can operate and support the system through training, documentation, and structured handover.

• Develop and deliver training for system administrators, operators, and support teams.
• Provide operation manuals, maintenance documentation, and as-built records for future changes.
• Run knowledge-transfer and handover sessions, closing with formal client sign-off.

This phase stays tethered to the same delivery methodology you see on our Services page so decision makers can trace every risk and quality gate.

07 > Support & Maintenance

Supporting live systems and feeding back into R&D.

Once live, we monitor, maintain, and improve the system—using real-world performance to drive the next wave of R&D and upgrades.

• Provide warranty support, incident response, and preventive maintenance according to agreed SLAs.
• Monitor performance, availability, and security; report on trends and incidents over time.
• Recommend improvements, upgrades, and new experiments based on field data and client feedback.

This phase stays tethered to the same delivery methodology you see on our Services page so decision makers can trace every risk and quality gate.